Software Engineer, Customer Growth, SEAL (Remote)
Are you passionate about software development and customer growth? We are looking for a Software Engineer, Customer Growth to join our SEAL team and contribute to building innovative solutions that directly impact customer engagement and retention. This is an exciting opportunity to work on projects that shape the future of customer experience, collaborating with cross-functional teams to deliver scalable and impactful software solutions.
Responsibilities
- Design, develop, and maintain software solutions to enhance customer growth and retention, focusing on improving user experience and product usage.
- Collaborate with product managers, data scientists, and other engineers to create features that drive customer engagement and satisfaction.
- Build, test, and deploy scalable software solutions, ensuring code quality, performance, and security.
- Participate in code reviews, contributing to team learning and ensuring best practices are followed.
- Continuously optimize the application for performance, scalability, and customer-centric improvements.
- Monitor customer behavior and product usage metrics, using data to inform product and engineering decisions.
- Troubleshoot and resolve issues quickly to ensure the seamless delivery of features and services to customers.
- Document development processes, code, and technical specifications for future reference and scalability.
Requirements
- Bachelor’s degree in Computer Science, Software Engineering, or a related field.
- 3+ years of experience in software development, with a focus on customer growth, customer engagement, or related areas.
- Proficiency in at least one modern programming language such as Python, Java, C++, or Ruby.
- Strong experience with web technologies (HTML, CSS, JavaScript) and frameworks like React, Angular, or Vue.js.
- Knowledge of databases (SQL, NoSQL) and cloud platforms (AWS, Google Cloud, Azure).
- Experience with agile development methodologies and version control systems (e.g., Git).
- Ability to collaborate effectively with cross-functional teams and communicate technical concepts to non-technical stakeholders.
- Strong problem-solving skills with a focus on building scalable, user-centered solutions.
- Familiarity with customer growth strategies and user engagement techniques is a plus.
Benefits
- Competitive salary with performance-based bonuses.
- Comprehensive health, dental, and vision insurance packages.
- Generous paid time off (PTO) and flexible work schedule.
- Remote work opportunities, providing the flexibility to work from anywhere.
- Professional development programs, including access to courses, training, and conferences.
- 401(k) retirement plan with company match.
- Employee wellness programs to ensure work-life balance and support mental health.
- Collaborative, innovative, and inclusive work environment.
Educational Qualifications
- Minimum: Bachelor’s degree in Computer Science, Software Engineering, or a related field.
- Preferred: Master’s degree in a relevant discipline.
About Us
We are a dynamic and forward-thinking company focused on delivering innovative products and solutions that drive customer growth and engagement. Our SEAL team is dedicated to providing cutting-edge software solutions that empower customers to thrive. We foster an environment that encourages creativity, innovation, and collaboration across all levels. We are committed to providing a supportive and inclusive work culture where everyone has the opportunity to grow and succeed.
Equal Opportunity Statement
We believe in creating opportunities for everyone and are an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace where all individuals are treated with respect, fairness, and dignity. We encourage applications from people of all backgrounds, experiences, and perspectives.
Ready to contribute your expertise to customer growth? Apply now and be part of our innovative team!
