As a Remote Customer Support Assistant, you will be the first point of contact for customers, providing exceptional support and resolving inquiries with efficiency and professionalism. This role involves assisting customers via phone, email, or live chat to address questions, troubleshoot issues, and ensure a seamless experience.
Key qualities include excellent communication skills, a problem-solving mindset, and the ability to work independently in a remote environment. Experience with customer service tools and processes is preferred but not required, as training will be provided.
This role offers flexibility, competitive pay, and opportunities for growth, making it ideal for individuals passionate about delivering top-tier customer experiences while working from home.
Job highlights
Identified by Google from the original job post
Qualifications
- To qualify, you must possess at least two years of recent, relevant experience in a similar customer service/administrative role
- At least two years of recent, relevant experience in a similar administrative role
- Excellent written and verbal communication skills
- The ability to work effectively in a team setting
- Excellent written and verbal communication skills
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, etc.)
Benefits
- You will earn $18.50 per hour in this role
- During the temporary period you will be eligible to sign up for LHH’s benefits package (details below)
- You will work REMOTE using company-provided technology
- Hourly rate of $18.50
- Lee Hecht Harrison benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan
- Our program provides employees the flexibility to choose the type of coverage that meets their individual needs
- Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria
- Pay Details: $18.50 per hour
- Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan
- Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs
- In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable
Responsibilities
- Our client is a stable, global company
- This role is expected to last at least 3 months but may be extended depending on our client’s future needs
- Supporting the Customer Service department with administrative tasks
- Entering order information into the database
- Tracking the status of orders
- Field customer inquiries over e-mail and phone when needed
- Managing data in the database
- Managing customer communications
- Processing reports
- All other related tasks as required
Job description
This a Full Remote job, the offer is available from: United States, Colorado (USA)
Lee Hecht Harrison Recruitment Solutions (LHH) is partnering with a premiere company to fill their open Remote Customer Support Assistant job. To qualify, you must possess at least two years of recent, relevant experience in a similar customer service/administrative role. Our client is a stable, global company. You will earn $18.50 per hour in this role. During the temporary period you will be eligible to sign up for LHH’s benefits package (details below). You will work REMOTE using company-provided technology. This role is expected to last at least 3 months but may be extended depending on our client’s future needs.
Responsibilities:
• Supporting the Customer Service department with administrative tasks
• Entering order information into the database
• Tracking the status of orders
• Field customer inquiries over e-mail and phone when needed
• Managing data in the database
• Managing customer communications
• Processing reports
• All other related tasks as required
Qualifications:
• At least two years of recent, relevant experience in a similar administrative role
• Excellent written and verbal communication skills
• The ability to work effectively in a team setting
• Excellent written and verbal communication skills
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, etc.)
Compensation:
• Hourly rate of $18.50
• Lee Hecht Harrison benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria.
If you think your skillset makes you the best candidate for this Remote Customer Support Assistant job, then apply NOW! Apply here or e-mail your résumé in Microsoft Word format to justin.pagador@lhh.com for immediate consideration.
Pay Details: $18.50 per hour
Search managed by: Justin Pagador
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
This offer from "LHH" has been enriched by Jobgether.com and got a 78% flex score.
