Part-time Insurance Verification Specialist - Remote/At Home Work
As a Part-time Insurance Verification Specialist, you will remotely ensure the accuracy of insurance information and verify patient eligibility for services. This role is perfect for detail-oriented professionals seeking a flexible, part-time work-from-home opportunity in the healthcare or insurance industry.
Responsibilities:
- Verify patient insurance coverage and eligibility for services.
- Communicate with insurance providers to confirm benefits and obtain authorizations.
- Accurately document verification details in the system.
- Resolve discrepancies or issues with insurance information.
- Collaborate with healthcare providers and billing teams as needed.
Requirements:
- High school diploma or equivalent; a background in healthcare, insurance, or billing is a plus.
- Excellent attention to detail and organizational skills.
- Strong communication skills, both written and verbal.
- Familiarity with healthcare insurance terms and procedures is preferred.
- Ability to work independently in a remote setting with minimal supervision.
Benefits:
- Flexible part-time schedule.
- Competitive hourly pay.
- Work-from-home convenience.
- Opportunity to gain experience in the healthcare and insurance field.
About Us:
We are a forward-thinking company dedicated to streamlining healthcare processes and ensuring accurate billing and coverage verification for patients. We value collaboration, integrity, and a commitment to excellence in service delivery.
Equal Opportunity Employer:
We celebrate diversity and are committed to fostering an inclusive environment for all employees. Applicants from all backgrounds are encouraged to apply.
The Quality Assurance Department is responsible for verifying life and health insurance applications directly with potential customers. It is a vital part of our Company’s New Business and Underwriting process. The information you verify and gather directly relates to determining whether the Company will decline or issue a policy.
Summary Job Description:
We’re looking for outgoing, hardworking individuals who are self-starters, can work independently and are detail oriented. As a Call Center Representative you’ll handle inbound and outbound telephone calls with potential customers and accurately document the information on the appropriate database. You must have a positive, helpful attitude with customers to quickly gather information and record it. There is no cold calling and no phone sales. Friendly, casual work environment with full-time and part-time positions available. Excellent earning potential – hourly wage plus bonus based on performance.
Primary duties & responsibilities:
• Make outbound calls to potential customers to verify and document required information to finalize applications for underwriting assessment
• Use the Quality Assurance database and conduct appropriate assessments on what additional customer information or verification is needed
• Clearly explain the application process to potential customers
• Accurately complete additional paperwork as needed
• Maintain appropriate levels of communication with management regarding actions taken within the Quality Assurance database
• Transfer calls to appropriate department as needed
• Successfully meet the minimum expectation for departmental key performance indicators (K.P.I’s)
Required Knowledge, Skills, & Abilities:
• Excellent oral and written communication
• Superior customer service skills required – friendly, efficient, good listener
• Proficient use of the computer, keyboard functions and Microsoft Office
• Ability to multi-task
• Knowledge of medical terminology and spelling a plus
• Ability to work under pressure
• Excellent organization and time management skills
• Must be detail-oriented
• Have a desire to learn and grow within the Company
SCHEDULE: Tuesday – Friday 5PM – 9PM & Saturdays 8AM – Noon
