Aetna Customer Support – Freshers Jobs $24/Hour

Join Aetna, a CVS Health company, as a Customer Support Representative and kick-start your career in a dynamic and supportive environment. This remote position is perfect for freshers seeking to gain valuable experience while providing top-notch service to Aetna's members.

Key Responsibilities:

• Respond to customer inquiries via phone, email, or chat, providing accurate and timely information.
• Assist members with claims, billing, and policy-related questions.
• Resolve issues effectively while ensuring customer satisfaction and adherence to company guidelines.
• Maintain detailed records of interactions and follow-ups in the system.
• Escalate complex cases to the appropriate teams when necessary.

Requirements:

• High school diploma or equivalent (bachelor’s degree preferred but not required).
• Excellent verbal and written communication skills.
• Ability to navigate computer systems and learn new software quickly.
• Strong problem-solving and multitasking abilities.
• A customer-centric approach with a friendly and empathetic demeanor.

Benefits:

• Competitive hourly pay starting at $24/hour.
• Work-from-home flexibility with provided equipment.
• Paid training to ensure your success in the role.
• Opportunities for growth and advancement within CVS Health.
• Comprehensive benefits package for full-time employees, including health, dental, and vision insurance.

About Aetna:
Aetna, part of the CVS Health family, is a leading provider of health insurance and wellness solutions. We are committed to improving the health of our members through compassionate service and innovative care.

Equal Opportunity Statement:
We are an inclusive employer and value diversity in our workforce. All qualified candidates, regardless of background, are encouraged to apply.

If you're ready to start your career in a supportive and meaningful role, apply today and become a part of Aetna’s mission to improve lives!

Job description

Aetna Customer Support - Freshers Jobs $24/Hour

Job Details:-

Hiring Organization:- Aetna

Post Name: Customer Service Representative

Qualifications:- Bachelor Degree

Industry:- Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Salary:- $24/Hour

Locations:- Chandler, USA

Required Qualifications:

Carry your heart to work at CVS Wellbeing! Our Client Care division of CVS Wellbeing's Drug store Advantage Chief business is employing 100s of Client Care Delegates in your space!

Might it be said that you are keen on an adaptable plan for getting work done and live inside 75 miles of Chandler, AZ? An open door where you can adjust needs in and beyond work while being focused on conveying heart driven support of our great many arrangement individuals? Assuming this is the case, think about this job at CVS Wellbeing, a Fortune 4 organization. We are at present recruiting Parttime Client Care support groups for the Drug store Advantage Chief (PBM) division of CVS Wellbeing. Aetna Customer Support - Freshers Jobs.

In this job, you will help individuals with their drug store benefit plans. You will accept inbound calls and answer questions with respect to remedy protection, drug inclusion and mail request solutions so our individuals better grasp their inclusion and choices. Through your abilities and information, you will offer the arrangements expected to assist with working on their medical care insight. You will have the chance to dive more deeply into medical services, while extending your own encounters, and opening ways to extra open doors inside CVS!. Aetna Customer Support - Freshers Jobs.

We offer Work from Home adaptability assuming that you meet the rules. Telecommute standards incorporates yet isn't restricted to keeping up with your own web with endorsed speed necessities, secure work area liberated from interruptions, and effective culmination of the preparation program. Adherence to HIPAA and legislative consistence are expected in this job. Aetna Customer Support - Freshers Jobs.

We have a complete preparation program to guarantee your prosperity in the group. This incorporates nearby preparation of about a month and a half. Preparing is made to permit you to encounter hands on learning while additionally associating with coaches, independent modules, and administration commitment from day 1! Preparing area can differ by individual involvement in on location and WFH positions. Aetna Customer Support - Freshers Jobs.

Plan choices are intended to make an adaptable plan for getting work done for those adjusting needs in and beyond work. We are presently offering parttime timetables beginning at 20 hours per week. Days off and hours might fluctuate. Booked start times will differ and pivot to help business needs. Aetna Customer Support - Freshers Jobs.

Our Consideration partners have chances to fill in and beyond our specialty unit with open doors for headway from a REP I to a REP II and III. There are ways to movement through our Vocation Planning guide. We need to see you succeed!. Aetna Customer Support - Freshers Jobs.

As we staff our business in a vital and dynamic manner, it might expect us to change booked working hours to meet the fluctuation of call volume. There might be times of pinnacle volume where we request an expansion in your standard hours dealt with additional time. Similarly, there are times where call volumes fall, and we might request that associates lessen planned hours. Any mentioned increment or reduction to hours will be spoken with early notification to a partner. At CVS Wellbeing, we generally try to keep the associate at the core of what we do while fulfilling business needs. Aetna Customer Support - Freshers Jobs.

Required Capabilities
PC capability in Windows-based applications
Favored Capabilities
Partners degree or identical experience
Capacity to issue tackle in a positive, useful way. Aetna Customer Support - Freshers Jobs.
Open to connecting with clients in a patient, supportive way that exhibits a veritable worry for further developing the client personal satisfaction. Aetna Customer Support - Freshers Jobs.
Dependability and consistence with booking norms
Capacity to show persistence and compassion and express confirmation and certainty
Solid client care abilities, including affable phone manners and amazing skill. Aetna Customer Support - Freshers Jobs.
Solid oral, relational and relational abilities