Job highlights

Identified by Google from the original job post

Qualifications

• Excellent communication skills and a passion for customer service are a must
• Strong communication skills, both verbal and written
• Excellent problem-solving abilities and attention to detail
• Ability to thrive in a fast-paced, remote work environment
• Customer-centric mindset with a passion for delivering outstanding service
• High school diploma or equivalent
• Access to a reliable high-speed internet connection
• Comfortable using technology and learning new systems
• Flexible schedule, with the ability to work weekends and holidays as needed

Responsibilities

• As a vital part of our team, you'll assist customers with inquiries, provide product information, and ensure overall satisfaction
• Enjoy the flexibility of a remote position with a leading e-commerce company
• Respond promptly and professionally to customer inquiries via phone, email, and chat
• Assist customers with product information, order tracking, and issue resolution
• Navigate various systems to accurately document and update customer records
• Collaborate with cross-functional teams to address customer needs
• Strive to exceed customer expectations and contribute to a positive customer experience

Job description

Join Wayfair as a Customer Service Representative and work from the comfort of your home! As a vital part of our team, you'll assist customers with inquiries, provide product information, and ensure overall satisfaction. Excellent communication skills and a passion for customer service are a must. Enjoy the flexibility of a remote position with a leading e-commerce company. Apply now to be part of the Wayfair team and elevate your career from home.

Responsibilities:
• Respond promptly and professionally to customer inquiries via phone, email, and chat
• Assist customers with product information, order tracking, and issue resolution
• Navigate various systems to accurately document and update customer records
• Collaborate with cross-functional teams to address customer needs
• Strive to exceed customer expectations and contribute to a positive customer experience

Requirements:
• Strong communication skills, both verbal and written
• Excellent problem-solving abilities and attention to detail
• Ability to thrive in a fast-paced, remote work environment
• Customer-centric mindset with a passion for delivering outstanding service
• Previous customer service experience is a plus but not required

Qualifications:
• High school diploma or equivalent
• Access to a reliable high-speed internet connection
• Comfortable using technology and learning new systems
• Flexible schedule, with the ability to work weekends and holidays as needed